Company Overview
Open Positions
Scroll down to view all VISX job openings or click on a department to view specific department openings.
Administration
Customer Service (1 Position)
Field Service (4 Positions)
Human Resources
Legal
Manufacturing (1 Position)
Marketing
Operations
Regulatory & Clinical Affairs
Research and Development (3 Positions)
Sales (1 Position)
Administration
No openings at this time.
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Customer Service
Category: Customer Service
Job Title: Technical Support Engineer / Tech Trainer #1490
Responsibilities:
Provide technical phone support to equipment users and to those international and domestic field service engineers who are diagnosing, troubleshooting and repairing one or all of the following equipment technologies used in ophthalmic applications; Excimer Lasers, WaveFront devices, Phaco Energy Systems, and Microkeratomes. In addition, provide responsible technical phone support to physicians and surgery technicians in an often stressful environment. While working in the Customer Response Center, you will support situations where standard procedures have failed to isolate or fix problems in malfunctioning equipment or software. Report design, reliability and maintenance problems to QA and/or R & D departments. Provide answers for clinical applications and facilitating questions between customers and VISX support groups. Position also includes the writing of training curriculum as well as spending significant amount of time providing instruction to others in a class room environment. The position requires exceptional written and verbal communication skills necessary for managing product and process improvement projects from conception to implementation.
Requirements: (minimum requirements)
Applicant must have an AS Degree in electronics or electro-optics or equivalent experience. A minimum of 3 years experience in diagnosing and troubleshooting electronic systems which includes the ability to read schematics. Previous experience teaching and developing technical training materials preferred. Must possess excellent customer management skills and have the ability to work on MS Office and MS NT system applications. Position requires excellent analytical skills. The applicant must be capable of dealing with multiple tasks in a fast paced environment. Experience with optics for ophthalmic applications used in laser vision correction is highly valued. Experience in computer programming/computer hardware would also be considered a plus. Must have the ability to multi-task and prioritize responsibilities; be self reliant but have the ability to work within a team environment and maintain a positive and supportive attitude. Applicants must have a strong desire to self educate typically through self study and asking questions.
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Field Service
Field Service Engineer - Northeast Region - #1491
Responsibilities:
In this position, you will install, service and retrofit VISX refractive laser and WaveScan systems. You will be based out of your home and you will receive direction from the Northeast Regional Service Manager. N.Y/Boston based position includes approximately 70% northeast business travel, 20% reginal regionals travel, and 10% International business travel. Some overnight travel and weekend work is required. VISX technical factory training and on-site field traning provitrainingassure filed service engineers capability to maintain optimum product performance, dependability, and product safety.
Requirements:
Applicant must have an AS in Electro-Optics, BS, or equivalent in electronics, electro-optics, biomedical engineering etc. 2-5 years experience in medica devices, excimer or other laser field services. Must have an excellent customer management skills.
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Category: Field Service
Job Title: Field Service Engineer (Indiana), VISX USA ,Inc #1492
Responsibilities:
Chicago Territory. Remote management of customer accounts covering a multi-state region. Duties include, but are not limited to, phaco installations, emergency response technical visits, preventative maintenance visits and service sales of contracts and accessories. This job involves regular travel via airplane and company car. Responsible for providing repair data and recommendations to Operations Engineering for reliability improvement initiatives. Job requires the ability to participate in cataract surgery for the purpose of resolving complex customer complaints.
Requirements:
- AS or Technical Certification in Electronics, Electronics Engineering or Equivalent
- 3-5 years experience troubleshooting high tech, field serviced, medical device equipment.
- Fluent in ISO and FDA servicing requirements.
- Excellent communication skills, both verbal and written.
- 3 – 5 years experience in multi account management and multi state travel.
- Ability to troubleshoot complex electro-mechanical assemblies to component level.
- Professional appearance and dress required when servicing on-site at hospitals or Dr.’s offices.
- Expertise in hospital operating room etiquette required.
- Fluent in medical terminology.
- Ability to troubleshoot complex electro-mechanical and printed circuit boards to component level.
- Possess excellent interpersonal skills in order to interact with medical staff and physicians.
- Professional dress and appearance required.
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Job Title: Field Service Engineer (Indiana), VISX USA ,Inc #1484
Responsibilities:
In this position, you will install, service, and retrofit VISX refractive excimer laser and WaveScan systems. You will be based out of your home and you will receive direction from the Mid Atlantic Regional Service Manager. Indiana based position includes approximately 70% Mid Atlantic business travel, 20% Regional business travel, and 10% International business travel. Some overnight travel and weekend work is required. VISX technical factory training and on-site field training provided to assure field service engineers capability to maintain optimum product performance, dependability, and product safety.
Requirements:
The successful candidate will have an AS in Electro-Optics, BS, or equivalent in electronics, electro-optics, biomedical engineering, or etc. In addition, you will have 2-5 years experience in medical devices, excimer or other laser field services. You must have excellent customer management skills.
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Job Title: Field Service Engineer (Florida), VISX USA ,Inc #1487
Responsibilities:
In this position, you will install, service, and retrofit VISX refractive excimer laser and WaveScan systems. You will be based out of your home and you will receive direction from the SouthEast Regional Service Manager. This Miami based position includes approximately 70% southeast business travel, 20% Regional business travel, and 10% International business travel. Some overnight travel and weekend work is required. VISX technical factory training and on-site field training provided to assure field service engineers capability to maintain optimum product performance, dependability, and product safety.
Requirements:
The successful candidate will have an AS in Electro-Optics, BS, or equivalent in electronics, electro-optics, biomedical engineering, or etc. In addition, you will have 2-5 years experience in medical devices, excimer or other laser field services. You must have excellent customer management skills.
X technical factory training and on-site field training provided to assure field service engineers capability to maintain optimum product performance, dependability, and product safety.
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Human Resources
No openings at this time.
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Legal
No openings at this time.
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Manufacturing
Category: Manufacturing
Job Title: Sr. Manufacturing Engineer #1483
Responsibilities:
Responsible for developing, implementing, and maintaining methods, operation sequence and processes in the fabrication of parts, components, sub-assemblies, and final assemblies to optimize processes and regulatory requirements. Interfaces with engineering in coordinating the release of new products. Estimates manufacturing costs and makes recommendations for tooling and process requirements of new or existing product lines. Works with Manufacturing, Materials, Quality Assurance, Design Engineering and Service groups to resolve technical issues.
Requirements:
Two to six years of manufacturing engineering experience working with lasers or medicals devices in an FDA-regulated or ISO 9001 environment. Lean Manufacturing and SAP experience a plus.
B.S. Engineering Degree or equivalent experience required. Computer proficiency and strong communication skills required.
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Marketing
No openings at this time.
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Operations
No openings at this time.
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Regulatory & Clinical Affairs
No openings at this time.
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Research & Development
Category: Research & Development
Job Title: Senior Scientist / Optical Engineer #1419
Division: VISX Incorporated
Responsibilities:
Conduct research in wavefront technology for Laser Vision Correction. Identify techniques that enhance performance of current VISX products, carrying out feasibility studies in the lab, generating research reports and publications when applicable. Develop optical designs for diagnostic equipment. Support cross-functional activities for product development, software development, clinical studies, and marketing activities.
Minimum Experience/Education:
PhD in optics, applied physics, biomedical engineering or related field with at least 5 years of relevant work experience required. Experience with wavefront technology and adaptive optics for opthalmic applications; topography, optical-coherence-tomography (OCT), and other ophthalmic diagnosis devices is highly desirable. Solid background in optical design softwares such as ZEMAX, CODE V, ASAP and experience with optomechanical / mechanical softwares is required. Candidate should have excellent analytical skills, strong lab skills and programming skills in MATLAB and C++. Experience with laser vision correction and laser-tissue interaction is a plus.
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Category: Research & Development
Job Title: Software Quality Assurance Engineer #1471
Division: VISX Incorporated
Responsibilities:
Responsible for validation and verification of software on VISX current and future products. Develop test plans and designs from requirements documents, perform automated and manual testing, track defects, participate and document hazard analyses, and complete test reports.
Experience (minimum requirements):
This position requires 4 to 8 years as a Software Quality Assurance Engineer with experience on Microsoft Windows PC based software systems. Applicant should have experience implementing, developing, and executing test for instrumentation systems. He/she should have experience in developing and reviewing test plans, test designs, test procedures and test reports. Experience should include developing and reviewing technical and process documentation. Strong analytical and communication skills are required. Programming experience is desirable.
B.S. Degree recommended.
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Category: Research & Development
Job Title: Software Engineer #1474
Division: VISX Incorporated
Responsibilities:
Design, implement, test, document, and support all software embedded in VISX products and software used in the manufacture and service of VISX products. This includes analyzing and solving complex engineering problems related to software development. Provide support for engineering, marketing, regulatory, and manufacturing as needed in the design and development of VISX products.
Specifically this person is required to work on the development of the software for the Wavefront instrument.
Experience (minimum requirements):
4 or more years experience in object-oriented software design and coding in the C++ programming language. Experience with software for instrumentation systems and/or algorithm design is a plus. Experience with Microsoft WIN32 Application Programming Interface, Windows Internals and Device Driver development, DCOM, Microsoft MFC Library, and the Visual C++ Development environment are desirable. Strong communication documentation skills are required.
B.S. Degree recommended
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Sales
Category: Sales
Job Title: Business Development Manager - East #1460
Responsibilities:
This position will be responsible for maintaining current VISX customers and new VISX customers within a designated geographic area. These responsibilities include but are not limited to business development, accountability of maintaining and increasing Key Card volume, and placing new equipment and upgrades to current platforms. This position will also act as the first line of defense on business developments from competitors. You will be responsible to quickly identify trends within individual accounts as well as markets. Effectively implement VISX programs, identify new business opportunities and visit sites of newly installed and existing lasers.
Requirements:
BS degree in Business/Marketing preferred with 5 to 10 years' experience in Eye Care/Ophthalmology. You need to be willing to travel 50 - 75% of the time, be a self-starter and a strategic thinker. Organizational and follow-up skills required. Public speaking skills and training experience required. Personal skills need to include, flexibility and creative selling techniques.
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VISX, Incorporated is an Equal Opportunity Employer that offers competitive salaries and benefits.
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