CustomVue Support

Refractive Specialists are highly skilled ophthalmic specialists who deliver on-site operational training to help physicians achieve CustomVue best practices. The hallmark of a successful or “best” CustomVue practice is a highly effective clinical staff that is strong in all key areas—from refractory theory, procedures, and equipment to teamwork, patient interaction, and practice efficiency.

One of the most critical services Refractive Specialists provide is Clinical Optimization. Clinical Optimization helps VISX users give their patients the most favorable CustomVue outcomes possible.

In addition, at the time your system is delivered, Refractive Specialists perform initial technician certification on laser operation as well as initial training and troubleshooting on the WaveScan system.

Refractive Specialists also participate as faculty at regional VISX educational courses for technicians. These hands-on interactive courses offer technicians advanced training on VISX laser and WaveScan systems and give them an opportunity to pick up pearls of practical wisdom from these highly skilled and experienced experts.